Warranty not honoured

Discussion in 'General Discussions and Advice' started by GregB, 16 Mar 2009.

  1. GregB

    GregB

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    Guy's, this is what freedom of speech is intended to be.
    Question?
    Got Pump from Dllarville and giving problems.
    Owner won't honour the Warrenty, etc, etc.
    Acceptable?
    Thanks for a great site>
     
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  3. jacquesb

    jacquesb Retired Moderator

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    Hi Greg - no - this is not really acceptable. BUT, we did previously have such a case where a member was extremely unhappy about a warranty issue about a pump..... The thing is - you should try and find a technicality, which you you can use against the supplier.... alternatively, try "hellopeter.com". Or even perhaps try and get the pump's importer details - and contact the importer....

    Unfortunately, consumer after sales service is TERRIBLE in South Africa.

    I had SUCH A HUGE fight with Chrysler Jeep about my Jeep..... The worst service I have EVER encountered! And this all due to a wire on a speed sensor, which they soldered very badly!

    I repaired it myself - after HAVING to pay them R5600.... I was EXTREMELY P|$$3D off!

    I won't buy another Jeep again - even though I am relatively happy with mine..... BUT just because of the service!
     
  4. GregB

    GregB Thread Starter

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    Hi Jacques.
    Thanks for the response.
    Service is the single issue which should make a business successful in this country, given the level of poor service generally expierienced by us South Africans.
    Cheers

    :thumbup:
     
    Last edited: 17 Mar 2009
  5. FransSny

    FransSny

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    we just dont complain enough
     
  6. HenkHugo

    HenkHugo

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    which pump is it?
     
  7. lappiesreef

    lappiesreef

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    HelloPeter works like Jacie says... I also had problems with my car and the dealer just wouldn't help. So I did the HeloPeter thing and it was sorted with in 3 days after I struggeled with the dealership for a month...
     
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