Urgent help needed VERY URGENT: PLEASE HELP Mouse!

Discussion in 'Urgent Help Needed' started by jacquesb, 15 Jun 2010.

  1. jacquesb

    jacquesb Retired Moderator

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    Can ANYONE who is close to Gallo Manor, in Jo'burg, please help MOUSE out?

    She got a call from her maid that her tank is leaking - and it has been leaking for most of the day.

    Anyone who can get out to Gallo Manor to assist, please PM me, or Neil H, that we can get MOUSE's contact details for you.

    Mouse's tank might need an urgent water change - she has enough salt at home. She just needs someone's help to actually go there - and assess the situation, and perhaps help with the water change and to try and stop the tank from leaking.

    Many thanks!
    :thumbup: :thumbup: :thumbup: :thumbup:
     
    Last edited by a moderator: 15 Jun 2010
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  3. Manic

    Manic Moderator

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    Where is Gallo Manor?
     
  4. Tobes

    Tobes Retired Moderator

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    O crap, sorry to hear - common guys, help out if you can.
     
  5. seank

    seank

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    [ame="http://maps.google.com/maps?t=h&hl=en&ie=UTF8&ll=-26.063876,28.091011&spn=0.055205,0.224533&z=12"]Google Maps[/ame]
     
  6. dallasg

    dallasg Moderator MASA Contributor

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    its by my house manic, but i am in town, and i cant get there until 5:30, please give her my number and let her know if she needs help around that time she can call me
     
  7. seank

    seank

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    CAN THE MODS NOT SEE WHO LIVES IN JOBURG AND E-MAIL THEM. MOST OF THE PEOPLE CAN RECEIVE INSTANT E-MAILS but are not allowed on websites during the day
     
  8. Tobes

    Tobes Retired Moderator

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    I've reported this post Sean, let's see what the admin guys say.
     
  9. seank

    seank

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    Thanks Tobes
     
  10. crispin

    crispin

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    just had a long chat with mouse and things are under controll....both her (LOL) and the tank.

    Salinity has dropped a little (at 1.020 atm) and so has temp (24 degrees atm) with the replacemnet but thankfully she had a fair amount of spare RO water and a maid that knows to use RO for top up. so for now the tank is full and recirculating and she thinks she knows what the problems are, and what she needs to do :)
     
  11. dallasg

    dallasg Moderator MASA Contributor

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    cool, well she can call anytime if she needs, i am in the area
     
  12. keyaam

    keyaam

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    :thumbup:guys. When i think of this situation it brings back memories. Im glad she got sorted.
     
  13. Tobes

    Tobes Retired Moderator

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    Cool :)
     
  14. ashley100

    ashley100

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    ya you guys are so really helpful thats so cool
     
  15. dallasg

    dallasg Moderator MASA Contributor

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    we are the best :peroni:
     
  16. Neil H

    Neil H Moderator MASA Contributor

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    Thanks to JB for starting the thread and to everyone who offered help, i have spoken to her several times and all is well in the land of the Mouse
     
  17. ashley100

    ashley100

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    do you know what went wrong
     
  18. Neil H

    Neil H Moderator MASA Contributor

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    not entirely sure but it is a round tank with the cables running down the centre, seems one of the cables was channeling a slow drip of water out
     
  19. ashley100

    ashley100

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    ok cool thanks
     
  20. PeterL

    PeterL

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    Looking at this, having an e-mail out to the people in the area will certainly help. When I get a chance at work I "sneak" online however my outlook is open and I can respond quickly via e-mail. I may not have been able to help in this situation however I may be able to assist in future emergancies...E-mails groups is something worth considering
     
  21. Mouse

    Mouse

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    Morning all

    Just wanted to say a HUGE thank you to all! And especially NeilH who was a total superstar (with his soothing radio voice ha ha) & Crispin who put in a long distance call to make sure all was well. MASA people are fab :thumbup:

    Just having a few temperature problems at the moment. With the light bulb having blown admidst all the chaos, the tank isn't as warm as it usually is and for some reason my heater doesn't seem to be up to scratch (or alternatively it's sooooo damn cold here in JHB, it can't keep up)....

    Off to get a new bulb today when (hopefully) the delivery arrives and a more powerful heater.

    I think I may have lost a Golden Wrasse in the process but I will wait and see whether he emerges once the lights are back to normal. Eel also totally freaked out, so much so a dinner of king sized prawns couldn't entice him out of his cave. But I'm hoping it will all settle down in time.

    Thank you again, I'm really grateful to everyone who helped / offered to help etc!! :wave2:
     
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