Uploading issues

Discussion in 'Forum Suggestions and Feedback' started by viper357, 3 Dec 2015.

  1. viper357

    viper357 Admin MASA Contributor

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    There seem to be a couple of people having issues uploading pics. If you are, can you please help to resolve the issue by posting in this thread with as many of the following details as you can please:

    Your browser and version, example: IE 10
    Uploading from Mobile or PC?
    Size of pic you're uploading:
    File extension of pic, example JPG or gif. Capitals are important.
    The error message if you get one, with a screenshot if possible.

    Thanks. :)
     
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  3. 459b

    459b Moderator MASA Contributor

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    I had problems on my iPad, it kept loading the old page. After doing a long over due custodian clean up of cache, all problems were resolved
     
  4. viper357

    viper357 Thread Starter Admin MASA Contributor

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    Thanks for that info.

    Perhaps clearing the browser cache or using CTRL and F5 will resolve most issues.
     
  5. viper357

    viper357 Thread Starter Admin MASA Contributor

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    I've been having a dig around and I think I may have found the problem. Those that were having issues please try to upload your pics again, thanks.
     
  6. Nemo84

    Nemo84

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    Cleared cache still not uploading via mobile Galaxy S6
     
    Last edited: 6 Dec 2015
  7. viper357

    viper357 Thread Starter Admin MASA Contributor

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    Any error message? Size of pic? Have you cleared the cache of the specific browser/app you are using?
     
  8. Nemo84

    Nemo84

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    Size of pic was 2mb. Even on tapatalk it doesn't wat to upload .
     
  9. tekkengal

    tekkengal Moderator

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    Location:
    JHB
    Browser: chrome
    Mobile platform
    Pic size: 1 to 2 mb
    Ext: JPEG
    No error message displayed, it just loads and then disappears after a few minutes.
     
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  10. RossK

    RossK

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    Location:
    Vaalpark
    Browser: Firefox
    Uploading from PC
    Size: 346KB
    Ext: .JPG
    No error message, it uploads to 100% and does nothing further. Pic not visible on preview.
     
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  11. Nemo84

    Nemo84

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    That is exactly what is happening with me
     
  12. viper357

    viper357 Thread Starter Admin MASA Contributor

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    Thanks, I am looking into it. It works fine for me using all browsers on PC and Phone, except for Chrome on my Android, so at least I can replicate the issue.

    Until I can get this resolved the only thing I can recommend is to try a different browser for now.

    I'll update this thread once I know more. Thanks.
     
  13. viper357

    viper357 Thread Starter Admin MASA Contributor

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    Can one of you try now please, I've got it working for myself, can you try upload a pic in this thread, thanks.
     
  14. tekkengal

    tekkengal Moderator

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    Test

    DSC_0006.JPG
     
  15. tekkengal

    tekkengal Moderator

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    Cool, it is working now! :thumbup1:
     
  16. Nemo84

    Nemo84

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    Working now ;)

    20151206_140031.jpg
     
  17. viper357

    viper357 Thread Starter Admin MASA Contributor

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    Yay :thumbup:
     
  18. RossK

    RossK

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    Yup, managed to upload now...

    Thanks :thumbup1:
     
  19. Talita PetStop

    Talita PetStop Sponsor

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    [​IMG]
     
  20. Talita PetStop

    Talita PetStop Sponsor

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    Any help on uploading a pic on a PM??
     
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