Unbelievable service - gobsmacked

Discussion in 'The Waterboy' started by 6x9base13, 4 Aug 2014.

  1. 6x9base13

    6x9base13

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    I'm great at complaining and sharing poor service stories, but often don't sing the praises of those who get it right.

    This time however, the Waterboys experience wasn't good, is was so unbelievably awesome I feel it would be unfair not to say something!

    I need help which they sorted quickly by email. Sent through proof of payment 12:30 Thursday and 09:00 Friday morning had an unexpected knock on the door - my order had arrived !

    I'm involved in an online store (not related to water or aquaria) and thought we were on the ball. The Waterboys have just raised the bar, my team are going to need to shape up :lol:

    They will be the first port of call for anything I need during the set up of my first tank!
     
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  3. dallasg

    dallasg Moderator MASA Contributor

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    i can agree, Marco has always given great service
     
  4. TheWaterboy

    TheWaterboy Sponsor

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    thanks for the kind words:yeahdude:
     
  5. Smithers

    Smithers

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    I have never had anything but brilliant service from Marco.
     
  6. Swimfree

    Swimfree

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    Hi Waterboy mailed you on Sunday i think re WP60's?
    No reply yet
     
  7. TheWaterboy

    TheWaterboy Sponsor

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    Have not seen the email? What about the wp-60's
     
  8. Swimfree

    Swimfree

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    Wp60

    Hi Looking for 2 with duel controller?
     
  9. TheWaterboy

    TheWaterboy Sponsor

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    we have 1 in stock and we have the dual controllers in stock.....
    but unfortunatley we dont have any more wp-60 instock neither does the importer.
     
  10. TheresaC

    TheresaC

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    I agree. I also had the same great experience when I was dealing with Marco. They are awesome.:thumbup:
     
  11. Dian6430

    Dian6430

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    Have to agree yes.
     
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