Still waiting on skimz...

Discussion in 'General Discussions and Advice' started by flamming angel, 11 May 2012.

  1. flamming angel

    flamming angel

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    Hi All

    So after having created that thread on the skimz skimmer and having seeing that many reefers had issues, has anyone managed to get feedback for them? About 3 months down the line and i am still having issues contacting. One email and that was the end. My tank is being suffering and i may frustrated and upset and angry and everything you can imagine. What must i do to atleast get some feedback.

    If there is anyone who has been contacted by john or someone from skimz please let me know on there experience.


    :(
     
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  3. Clownfish9906

    Clownfish9906

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    hey dude - u look like ure really frustrated. Would have thought with the more pricier products, the service levels would have been up....

    Good luck...
     
  4. leslie hempel

    leslie hempel Moderator MASA Contributor

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    have you contacted Janet or Annie?

    janet@skimz.sg
    annie@skimz.sg

    i had simular frustrations but i managed to get them to ship me a new pump and impellor, all i had to pay in was the import duty which was approc R36.00 and it was here within 1 week of them committing to replacing the product due to it being faulty...
     
  5. flamming angel

    flamming angel Thread Starter

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    Thanks man

    I have emailed them but no response. *** to do. Sorry for the language just so darm frustrated. You pay a good amount for something with a warranty only to later find out it was a faulty batch. And still no help. K@K
     
  6. Marius4G

    Marius4G

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    Hi Flamming Angel.

    I must have missed the tread. What is the issue with the skimz skimmer?
     
  7. leslie hempel

    leslie hempel Moderator MASA Contributor

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    dude pm me your e-mail and i will mail them on your behalf and copy you in... please also take a pic of the skimmer, faulty parts and impellor/pump displaying the model no's on it

    lets give it another bash....

    ;)
     
    Last edited: 11 May 2012
  8. Tremayn

    Tremayn

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    :thumbup:
     
  9. Submariner

    Submariner

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    I have just emailed Annie so we will see what feedback i get
     
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