Sicce let me down :-(

Discussion in 'Pumps and Waterflow' started by verniedlx, 13 Dec 2012.

  1. verniedlx

    verniedlx

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    About 7 months ago I bought a Sicce Syncra Silent 2.0 which has been working pretty nice until this evening when it would not power on any more after shutting it down for some tank maintenance.

    Does anyone know how I can claim against the guarantee?

    And thanks @carlosdeandrade for lending me a rescue pump! Will sort this out quick and return it :)
     
    Last edited by a moderator: 26 Nov 2015
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  3. LCornelius

    LCornelius Moderator

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    If you bought the pump new, you should have a warranty!
    I had issues with my wave maker and the company I bought it from replaced it in a week!
     
  4. OP
    verniedlx

    verniedlx

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    Well i will find out tomorrow, if only I still had the receipt.. :-(
     
  5. LCornelius

    LCornelius Moderator

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    I always get the company to scan and email me the receipts, or I scan them.
    Best way to keep it safe!

    Best of luck!
     
  6. carlosdeandrade

    carlosdeandrade

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    You're welcome dude, anytime!
     
  7. RiaanP

    RiaanP Moderator

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    Does the pump startup when you give it a whack? I got an old hailea pump doing that.
     
  8. OP
    verniedlx

    verniedlx

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    Nope,

    Doesn't even twitch, even shook it like a red headed stepchild... nothing :)
     
  9. OD007

    OD007

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    My friend @Tigereye had a return pump that just stopped working.
    I told his to put it in vinegar water for a day or 2 and after that it worked like a dream again.
    May you can try that as well.
     
  10. RiaanP

    RiaanP Moderator

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    and sure nothing is stuck inside?
     
  11. OP
    verniedlx

    verniedlx

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    A little embarrassed now, took it to LFS and they cleaned it.. all is good now.. Apparently I suck at cleaning stuff :)
     
  12. RocketRooster

    RocketRooster

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    Hey, we all learn new stuff every day :thumbup:
     

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