Service Excellence

Discussion in 'Reef Aquatics' started by jaquesdp08, 1 Mar 2013.

  1. jaquesdp08

    jaquesdp08

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    I would just like to Thank Andre and Rani for the superb service..

    Ive always recieved my orders the next day without any issues..

    He also went out of hes way to skip Sunday lunch with hes wife to send me Pieces of SPS that i have ordered,wich was by the way excellently pack in styro boxed and again packed in bigger box,there was just no way that the package could be broken in any way..

    The sps was nice packed on a Frag rack and all pieces have encrusted beutifully really excellent job guys, they look after there stuff.. Also got a purple tang thats healthy like hell and eats like a pig..

    All this was Flown to me on a Sunday morning with correspondence the whole time telling me whats happening and waybill numbers..

    Thank you GUYS

    :thumbup:
     
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  3. carlosdeandrade

    carlosdeandrade

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  4. dallasg

    dallasg Moderator MASA Contributor

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    i can agree, i ordered an item on Sat evening, and got it monday, constant communication and great service
     
  5. mornewil

    mornewil Morne

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    Agreed, Awesome guy he is, even delivered some stock to me himself at no cost, because i live close to him.:thumbup: Thank you Andre
     
  6. Andre@ReefAquatics

    Andre@ReefAquatics Sponsor

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    Thanks a stack guys, glad you were happy with our service - After LS health customer service is our number one priority :)
    [​IMG]
     
  7. dallasg

    dallasg Moderator MASA Contributor

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    in that case i dont mind being second best :p
     
  8. carlosdeandrade

    carlosdeandrade

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    Rather be number 1:D
     
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