Pacfic sun led moonlight not switching off

Discussion in 'Lighting' started by Nishal, 19 Aug 2016.

  1. Nishal

    Nishal

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    Hi all, i desperatlely need some help please.
    I have a 450w metis hyperion S led unit running on bali sun program.
    The firmware i am using is SMR V1.4_8x_c(1) with software version Diuna T5 V1.2c 3.5. Both of which i downloaded from the website.

    The problem i am having is that the moonlight timing is not working. I have it currently set to come on at 8:00 and go off at 10.30 but the light seems to get stuck in one intensity throughout the night so i have to manually switch it off and back on in the morning and the bali sun programe then starts again.

    Out of the 3 clusters of lights only the center cluster stays on at a 20-30% intensity and does not respond to the intensity or colour settings on the program. The other 2 clusters of leds on the left and right respond and are set at 5% but also do not switch off according to the time period i have set.

    I am running moon cycle simulation, overcast nights and dark moon with the last full moon set to 16 August 2016. I am not sure whether it is a software or firmware issue. The pacific sun website does mention that on the firmware i am using they have fixed the moonlight timing issue.

    Please could i have some assistance as to what i am doing wrong? i have emailed pacific sun support but have not received a reply and its really annoying having to manually switch lights on/off so that my fish can get some sleep.

    Thanks
     
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  3. hotdog83

    hotdog83 Clone Fish

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    You might have to do a hard reset by opening up the unit and bridging a connection. PM me your email and I'll send you the step by step instructions I got from the guys in Poland.
     
  4. hotdog83

    hotdog83 Clone Fish

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    Or wait, here is what they sent me with the pic, maybe someone else has the same issue:

    You can try to do manual reset procedure but You will have to open lamp cover and fallow this instruction:

    > Firstly - DON'T USE internal bluetooth modules - they are weak - and not
    > fully SPP compatible.
    > Be close to lamp also - to protect against CRC errors..
    > In attachment you can find photo - please take a look for that..
    > When you will open your lamp - please prepare your app.
    > 1. set proper com port and WITHOUT PRESSING connect to lamp button go to service tab
    > and open dialog window(by pushing Firmware upgrade button) for bin file - but
    > not confirm it yet..
    > 2. Lamp have to be opened - and connected to power. Unplug this 8 pins plug
    > from port in computer board.
    > Now check photo - you will have to join together this two pins(1 and 4) for
    > a while(short moment) AFTER you will confirm on your application which firmware
    > file you want to open. You can do this shortcut by any wire or metal tweezers.
    > This shortcut will generate reset command for computer - without unpowering
    > main BT module - so communication between PC and BT module in lamp will bestill alive.
    > You will see short blink on LCD - and lamp start uploading firmware again..

    Please try few times because it's hard to do it in first time - You have only short time from apply firmware file to join pins together for one second.
    Reset.jpg
     
  5. Nishal

    Nishal Thread Starter

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    Thanks for the reply hotdog83. Did you experience exactly the same problem?
    Honestly im not keen on opening up the unit and doing that as i am horrible with these types of things and surely will break something. Is there a local agent that i could maybe speak to that could help?
     
  6. hotdog83

    hotdog83 Clone Fish

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    I had different issues, like the lights flashing the whole time, but it worked resetting it. I think the local agent is Francois from Sareefkeeping in Cape Town.
     
  7. Nishal

    Nishal Thread Starter

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    Is the firmware and software versions that i am using correct? there are different versions online.
     
  8. hotdog83

    hotdog83 Clone Fish

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    I have no idea, I sold my unit a few months ago. You will probably be able to get latest ones on Pacific Sun website though?
     
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