Juwel Skimmers

Discussion in 'Protein Skimmers, Mechanical Filtration' started by marinenoob, 13 Sep 2013.

  1. marinenoob

    marinenoob

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    Hi,

    I recently bought a Juwel 3.0 skimmer and even posted about it here. It was noisy and not functioning well. I even had the pump replaced locally with no luck. I then wrote Juwel international.


    I am happy to report that they contacted me the next day with some questions and after hearing my problem said they would send me a new pump not yet available on the market. After a week the pump arrived and last night i installed it. The skimmer is now operating perectly and the only noise is the air valve which is normal on skimmers.

    It is always nice to receive such great service, which is rare.


    THANK YOU JUWEL.
     
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  3. 459b

    459b Moderator MASA Contributor

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    Great to hear when the manufacturer is so helpful

    How is the new pump different?
     
  4. KeeganP

    KeeganP

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    :thumbup: awesome stuff.
     
  5. marinenoob

    marinenoob Thread Starter

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    They have redesigned the entire pump. The impeller housing has been changed and can be used as skimmer or powerhead pump for juwel tanks.
     
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