Happy Customer

Discussion in 'Reef Aquatics' started by sniper, 19 Jul 2013.

  1. sniper

    sniper

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    Hi all, I would like to compliment the reef aquatics team for their quality of service and level of professionalism, I won the auction yesterday afternoon and made the payment around 2:30pm. Whilst this was after their normal courier collection time, they managed to make a plan for me to ensure that they sent the order yesterday. Today,just under 20 hours I have received the order at 9am (In Johannesburg) and what I like from these guys was the constant communication and how they are willing to go out of their way to make their clients happy. I wish all companies ran their business like this, Thanks again:)
     
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  3. Jakkie Steenkamp

    Jakkie Steenkamp

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    I will second that. Bought a LED unit and controller from them. Excellent service!!!!!!
     
  4. dallasg

    dallasg Moderator MASA Contributor

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    i got my dosing unit from them and always kept in the loop
     
  5. shan

    shan

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    The guys are fantastic. I bought my full pico system from them and the service was outstanding
     
  6. Charl_Stanhope

    Charl_Stanhope

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    Also bought 2 items on Auction and the service is awesome !!
     
  7. Andre@ReefAquatics

    Andre@ReefAquatics Sponsor

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    Thanks guys, @sniper it was a heavy day and although despatching 7 orders we are chuffed we could fit you in.

    I know to well how painful it is waiting for your products to arrive during a weekend.

    Thanks for the rest for the positive comments, @Normo@reefaquatics.co.za
     
    Last edited by a moderator: 26 Nov 2015
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