Don't be mislead on the Jebao Range

Discussion in 'Aquaria' started by Aquaria-SA, 13 Jul 2015.

  1. Aquaria-SA

    Aquaria-SA Sponsor

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    "Without Prejudice to anyone"

    Hi there Reefers

    I have put up this post to inform all of you that there certain statements being made regarding the Jebao Range of products that are not true. Below you can see a copy of the original post we put up over 2 weeks ago regarding Jebao and ourselves (Aquaria-SA). As the sole appointed importers of the Jebao range we want to put your minds at rest.

    Firstly Please be aware that Aquaria-SA have not bought in any RW-4 series wave makers at this point..We will however will bring in the factory backed RW-4's series of wave makers soon and will inform you when they are available.

    Secondly The only Factory backed Jebao models available are from Aquaria-SA and are the WP-10, WP-25, WP-40, RW-8 and the RW-15. We are still appointing dealers at this point in time.
    We welcome enquiries from reputable retailers who would like to stock JEBAO products. Please contact Lawrence on either 071 203 2897 or lawrence@aquaria-sa-co.za

    Thirdly There are statements being made regarding the discontinuing of certain models of the Jebao wave makers e.g.. the discontinuing of the (WP-series) being replaced by the (RW-Series). Please this is not true and Jebao has no intention of discontinuing the WP-series of wave makers.

    Here with the original post From Aquaria-SA two weeks back.

    "As you are all aware we, Aquaria-SA, are consistently sourcing quality products that we feel confident to offer to you. Products that we not only supply, but are able to offer a full back-up to maintain these products.

    In November 2014, we did exactly that, when we visited the Jebao factory, with the aim of securing import rights to be able to supply and maintain their excellent range of products.

    Aquaria-SA are proud to announce that we are now the sole factory appointed importer in South Africa for Jebao products. We have secured sole rights to import, distribute and maintain the complete range of Jebao products.

    We carry factory backed warranty on all products sold through ourselves and we bring to your attention that any Jebao products bought through any other source than ourselves or a appointed Aquaria-SA dealer will not be considered to have a factory warranty from either ourselves or Jebao and must be considered to be ‘grey’ products.

    One of the concerns we had was the misinformation being bandied about in the South African market with regards to what was and was not available in the Jebao range. An example was the misinformation regarding the WP series of wave makers was being replaced by the RW series. This is totally incorrect and we are happy to say that the factory has no intention of discontinuing the WP series which are and will be available through ourselves as well as the RW series.

    More exciting news is that the Jebao range of products will now be affordable and can be purchase from us directly or a appointed Aquaria-SA dealer. This will now give you the peace of mind that YOU have a Factory Warranty on your purchase.

    We have our 1st container in our AQUARIA-SA KZN warehouse as we speak and we are initially launching the wave maker range from Jebao with the complete range coming in shortly. "

    We trust this will put a end to the miss informing that is taking place.

    Kind Regards
    The Aquaria-SA team

    We welcome enquiries from reputable retailers who would like to stock JEBAO products. Please contact Lawrence on either 071 203 2897 or lawrence@aquaria-sa-co.za
     
    madmatt likes this.
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  3. Aquaria-SA

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    Reminder to all Reefers

    Just a reminder to all the Reefers. Get your Factory backed Jebao Wave makers from Aquaria-SA and have total peace of mind that you have purchased a factory backed product.

    Kind Regards

    The Aquaria-SA team
     
    madmatt likes this.
  4. Junior

    Junior

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    I got 2 second hand jebao wavemakers of the net how do i know if its bought throught Aquaria sa
     
  5. Aquaria-SA

    Aquaria-SA Thread Starter Sponsor

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    Hi there
    Thanks for the inquiry. All our factory backed Jebao range have serial numbers or engraved serial numbers on them for reference for a warranty claims. We have records on every wave makes we have sold since the announcement of us being the sole factory backed importers. Its not likely that the ones you bought will be factory backed as we only lunched and announced the fact that Aquaria-SA had taken over the sole import rights of the Jebao range less than 4 weeks ago. It all depends how old the one you bought are etc.etc.

    but please we here to assist you if you need parts just drop us a email on info@aquaria-sa.co.za and we will be more than happy to assist.

    Kind Regard the Aquaria-SA Team
     
    madmatt likes this.
  6. RiaanP

    RiaanP Moderator

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    let them check the serial numbers. They got a list with all the numbers they imported. Protects them from warranty claims against them but where they did not import the product. .
     
  7. Aquaria-SA

    Aquaria-SA Thread Starter Sponsor

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    100% we also have a unique up to date invoicing system that has the customers details , and we know who we have sold units to. At this point we are still appointing any Jebao dealers. none have been appointed to dated so we know who has Jebao units from Aquaria-SA.

    if there is a warranty we will know who the client is.

    Kind Regards

    The Aquaria-SA Team
     
  8. NJH

    NJH

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    I am looking for a replacement power supply for a wp40?
     
  9. Aquaria-SA

    Aquaria-SA Thread Starter Sponsor

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    Hi NJH
    No problem, We will get Lawrence to send you a price tomorrow.
    Kind Regards

    The Aquaria-SA Team
     
  10. NJH

    NJH

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    Thanks!
     
  11. Aquaria-SA

    Aquaria-SA Thread Starter Sponsor

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    :thumbup:
    Pleasure have a super evening.

    The Aquaria-SA Team
     
  12. NJH

    NJH

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    Same there!
     
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  13. Aquaria-SA

    Aquaria-SA Thread Starter Sponsor

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    Jebao range

    Hi there this for those REEFERS out their looking for JEBAO Dosing pumps and other JEBAO products, we are expecting them soon, but for now the ONLY FACTORY BACKED JEBAO PRODUCTS available from us are:
    WP-10 – WP-25 – WP-40 –RW-8 – RW-15 wave makers.

    Regards

    The Aquaria-SA TEAM
     
    madmatt likes this.
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