Computer Boffins please help

Discussion in 'Internet' started by seank, 5 Nov 2009.

  1. seank

    seank

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    Guys, Alida tried to send an e-mail yesterday, but she got a message that said "not enough disc space" or something. It gave her the option to free up disc space and to "compact" the messages, which she did.
    I have made a lot of sub folders under the folders section in outlook where I sort the different messages I get. When I opened Outlook this morning, all of the subfolders with it's contents were gone.
    I did a system restore, but still, nothing. I found the folders under,:
    "C:\Documents and Settings\User\Local Settings\Application Data\Identities\{3AF0DB6A-F7E1-47A5-B0F5-7A4FA2C20A8D}\Microsoft\Outlook Express

    But I cannot seem to open or restore any of them. All of the folders have a "Internet explorer" Icon on it and if I say open, it just goes back to the page and says open.

    Please help- how can I retrieve all the folders as most of my work is stored under the different folders?????
     
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  3. seank

    seank Thread Starter

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    Bump
     
  4. keyaam

    keyaam

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    Did she perhaps archive your emails to another folder?
     
  5. viper357

    viper357 Admin MASA Contributor

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    Have you tried File >>> Import >>> Messages ? That's from inside Outlook Express.
     
  6. viper357

    viper357 Admin MASA Contributor

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    message recovery could be easy:
    • Exit Outlook Express.
    • Look in your Windows Recycle Bin for a .dbx file corresponding to the folder from which mail is missing.
    • Restore the .dbx file.
    • Start Outlook Express.
     
  7. viper357

    viper357 Admin MASA Contributor

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    Why You Should Let Outlook Express Compact Messages When It Asks You - About Email
     
  8. dallasg

    dallasg Moderator MASA Contributor

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    did the above work sean?
     
  9. Zuna

    Zuna

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    dude did you check the disks space on the pc it self?
     
  10. seank

    seank Thread Starter

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    None of the above worked. Dean, I did try File, import etc, but it does not import anything.

    I did find a.bak file though that I restored, but still nothing. I then tried the steps explained here- Why You Should Let Outlook Express Compact Messages When It Asks You - About Email

    But nothing. The way the guy explains what he did in Dean's quoted message, I can not understand.

    I can find where outlook stored the files: "C:\Documents and Settings\User\Local Settings\Application Data\Identities\{3AF0DB6A-F7E1-47A5-B0F5-7A4FA2C20A8D}\Microsoft\Outlook Express" , But can still not open, nor restore them. Maybe give me a step by step as to how this other guy renamed the folder, as I get lost where he deletes one folder and renames it.

    HEEEEEEEELPPPPPPP
     
  11. dallasg

    dallasg Moderator MASA Contributor

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    how many files in this directory
    "C:\Documents and Settings\User\Local Settings\Application Data\Identities\{3AF0DB6A-F7E1-47A5-B0F5-7A4FA2C20A8D}\Microsoft\Outlook Express"
     
  12. seank

    seank Thread Starter

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    37 folders
     
  13. dallasg

    dallasg Moderator MASA Contributor

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    can i get one file name, just need to check something if it will work

    thanks sean
     
  14. seank

    seank Thread Starter

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    If you mean any of the subfolders, pick anyone:

    [​IMG]
     
  15. dallasg

    dallasg Moderator MASA Contributor

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    cool, first thing
    click the tools menu, then folder options
    then view tab
    then in the list of options there is a line that says hide extensions for known file types, uncheck this , then give me the full name of inbox
     
  16. seank

    seank Thread Starter

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    Hang on. On which page must I do it- on Outlook Express????
     
  17. seank

    seank Thread Starter

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    Ok, I did what you asked on the file as posted in post no 13. But what do you mean regarding the full name of inbox??
     
  18. dallasg

    dallasg Moderator MASA Contributor

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    sorry on windows explorer while viewing the folder with ur mail in
     
  19. dallasg

    dallasg Moderator MASA Contributor

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    the file extension, inbox.ibx etc
     
  20. seank

    seank Thread Starter

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    This is how Outlook looks now, I cannot even retrieve old messages:

    All of the subfolders that dissapeared was on the left of the page, under all the other folders:

    [​IMG]
     
  21. seank

    seank Thread Starter

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    Where do I get that????
     
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