Awesome Customer Service

Discussion in 'Aquaria' started by tekkengal, 29 Sep 2011.

  1. tekkengal

    tekkengal Moderator

    Joined:
    30 Mar 2010
    Posts:
    2,582
    Likes Received:
    358
    Location:
    JHB
    Over the weekend I had a problem with my tank. I was nothing major but dropped Lawrance (Aquaria-SA) a mail with my issue. He responded really quickly and offered to meet up with me when he was up in JHB. And he did just that. He even met up after hours after he had traveled all over JHB and helped me with a smile.

    Dude, thank you, it was really a breath of fresh air with having customer service of this level and even full knowing that I have the smallest tank in your range. I need to buy you a case when you are back in JHB.

    :peroni::peroni::peroni::peroni::peroni::peroni:
     
  2. Guest




  3. Aquaria-SA

    Aquaria-SA Sponsor

    Joined:
    14 May 2011
    Posts:
    2,588
    Likes Received:
    280
    Location:
    Ballito
    Hi :)
    It’s a pleasure, I’m glad we could have been of assistance to you.
    Regards
    :thumbup:Lawrence:thumbup:
     
    Last edited: 2 Oct 2011
  4. Tremayn

    Tremayn

    Joined:
    21 Mar 2010
    Posts:
    5,226
    Likes Received:
    69
    Location:
    Lenasia
    its that support that makes a difference :)
     
  5. leslie hempel

    leslie hempel Moderator MASA Contributor

    Joined:
    7 May 2007
    Posts:
    15,019
    Likes Received:
    399
    Location:
    Gonubie East London
    awsome.. thats what its all about.. well done Lawrence..
     
    toppdogg likes this.
  6. madmike

    madmike

    Joined:
    10 Aug 2011
    Posts:
    91
    Likes Received:
    10
    Location:
    Edenvale
    :thumbup:
     
  7. Braco

    Braco

    Joined:
    29 Mar 2011
    Posts:
    606
    Likes Received:
    12
    Location:
    cape town
    :):peroni::thumbup:
    Lawrence
     

Recent Posts

Loading...
Similar Threads - Awesome Customer Service Forum Date
This Weekend Awesome Specials Pet Lovers Emporium 1 Jun 2017
Pics of Perky Pets awesome stock, frags and mushrooms on special. Sponsor Specials 17 May 2017
20 Awesome Fire Shrimp In Stock Pet Lovers Emporium 22 Mar 2017
Awesome Specials This March Aquaria 17 Mar 2017
Awesome Online Store Jungle Aquatics 14 Mar 2017
New Jebao wave pumps and awesome specials!!! Sponsor Specials 17 Feb 2017
Teething Almost Sorted - Some awesome additions to our new site, check it out Reef Aquatics 16 Jan 2017