Great customer service

Discussion in 'Wild on Pets' started by mytank, 4 Oct 2011.

  1. mytank


    Posts: 2,503
    12 Mar 2011
    Likes Received:

    I must be one of the most difficult and @n@l customers, but when it comes to being treated well I don't hesitate to give credit where it's due. @wild on pets has been fantastic to me. I went to NYC for the weekend on my way to some business in other parts of the USA, checking my cell I see a twitter message that they have new stock. I phone Sydney (excuse the spelling if I get it wrong!!!) who owns @wild on pets he knew who I was (I do buy a lot from them) explained what they had and gave advise on what to get.

    So I phoned the GF and sent her with a shopping list to @wild on pets. When she got there he was waiting for her and she ended up getting completely the opposite of what I wanted which I totally don't mind :) she did get my mandarin though :) and better corals than I actually chose - the wonders of gfs @wild on pets is honest and often helps me out with the little things which count. Even though I got a million calls from the GF trying to puesuade me to get some stunning SPS (she was sending pics via bbm) Sydney @wild on pets was on the net and in his book making sure I had all the info needed to make the call I needed to make. He understood I was overseas actually on boat and knew that I had no other way to make the call unless I had the info he dug up for me. I even got bbm pic's of the text in the book.

    All I got to do is ask him for anything and BANG it happens.

    To Sydney, Brin and the @wild on pets crew well done guys you have taken on @n@l customer and made him a loyal @wild on pets customer. I would def recommend @wild on pets to anyone in the community and is my first port of call when I need something. I will drive out to them +- 30km one way just to go see what's available and have a reefing chat with the guys.

    Sydney (@wild on pets) still waiting for that iodine test kit though :D
    Last edited by a moderator: 26 Nov 2015
  2. AdS Guest

    to hide all adverts.
  3. gMAN

    gMAN with the plan

    Posts: 3,039
    2 Feb 2010
    Likes Received:
    Houghton Estate, Johazzardousburg

    +1 :thumbup:
  4. Tremayn


    Posts: 5,226
    21 Mar 2010
    Likes Received:

    Noted! :tt2:
    Last edited by a moderator: 26 Nov 2015
Recent Posts
Similar Threads - Great customer service Forum Date
New Marines received - great stuff!!! Aquatic Vision 13 Jul 2016
REVIEW: Dophin Internal Power Filters vs Penn Plax Cascades, are great value for money JungleAquatics.NET BLOG 30 Jun 2016
Help David Attenborough help the Great Barrier Reef General Discussions and Advice 7 May 2016
Coral bleaching hits record 93% of Great Barrier Reef Internet 20 Apr 2016
Great looking shipment received Aquatic Vision 20 Feb 2016
Great New Marine Shipment !!! Aquatic Vision 15 Dec 2015
Big Thanks to two great MASA Members General Discussions and Advice 4 Nov 2015