Buying Authentic Products and warranty validity

Discussion in 'Reef Aquatics' started by Andre@ReefAquatics, 16 Sep 2014.

  1. Andre@ReefAquatics

    Andre@ReefAquatics Sponsor

    Posts: 2,638
    18 Dec 2012
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    Reefers it's been going around and come to our attention of strange claims lately.

    We have been receiving claims from 3rd hand buyers that certian products were bought from us stating they are still under warranty.

    Please note that we will surely honour our warranty only if your seller can produce his invoice or we have record of his purchase on our books.

    We now will be including serial no's of our products sold on all invoices to prevent any future confusion. So when buying second hand insist on a copy of our pdf invoice.

    Please check with us when/before buying any second hand equipment claimed to be purchased through us and sold as still "under warranty"

    Please be vigilant and cautious.

    Happy Reefing
    Last edited: 16 Sep 2014
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